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Unified Communications Recording

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Efficiently capture, archive, and manage all regulated communications on a centralized platform to ensure regulatory compliance and operational ease.

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Record every regulated interaction so you have a comprehensive and accurate record for future reference.

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Securely store all recorded communications in a centralized platform, offering easy access when needed.

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Quickly search and retrieve specific recordings to review conversations, analyze data, gather evidence, or ensure compliance with regulatory requirements.

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Recording every interaction should not be complicated. Let’s talk! >>

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Unified Communications Recording

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Your organization’s reputation hinges on your ability to consistently comply with evolving regulatory requirements. How can you ensure that every interaction is properly recorded and stored for compliance?

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In today’s multi-channel communication landscape, capturing, storing, and managing interactions across various platforms is crucial. With regulations such as MiFID, Dodd-Frank, and MAR expanding the list of required recorded interactions, your unified communications (UC) environment needs a recording solution that keeps you compliant and ready for audit at all times.

Wilmac Technologies’ Unified Communications Recording solution allows you to record and archive all regulated interactions—from voice calls (Cisco, Avaya) to video conferences, Microsoft Teams, Zoom, WhatsApp, WeChat, and more. Regardless of the communication method or device, our solution ensures that every interaction is securely recorded, stored, and easily accessible through a unified interface.

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By providing a complete and accurate record of your communications, Wilmac’s solution helps you meet regulatory obligations while minimizing the risk of non-compliance. Our personalized, customer-first approach ensures that your UC recording solution is seamlessly integrated into your existing infrastructure, allowing you to focus on what matters most—operational efficiency and maintaining trust with your clients.

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Benefits of adopting a Unified Communications Recording Solution

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Controlled by policies set up for users or groups and covering all interaction scenarios, never worry about the solution not recording.

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Access control, encryption, compliance workflows, and full audit trail of all events with customizable retention periods.

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Designed for compliance use cases, this covers all communications modes, security, governance, discovery, and user admin.

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Automate processes around compliance assurance and reporting to prove all conversations are being captured and retained.

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Guarantee the recording and storage of your voice calls, such as Avaya or Cisco.

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Access all regulated communications, including UC,  in one centralized location.

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Seamlessly connect with your existing Compliance Recording system.

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Industry-Leading Products with Unified Communications Recording

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What I found most valuable about Wilmac is their performance in these key project areas: project management, respect for time, desire to understand the broader picture, and team skills of flexibility and communication.

Steven Smith
Ford Automotive Group

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