In the dynamic realm of public safety, every second counts. From the moment an emergency call is placed to the dispatch of responders, efficiency and accuracy are paramount. This is where Computer-Aided Dispatch (CAD) systems come into play, serving as the backbone of...
Watch our Webinar on NICE Inform’s CAD Integration Wilmac Technologies present Know What To Expect: NICE Inform’s CAD Integration, an informative webinar session on how integrating CAD data can transform your PSAP operations. Access the Recording...
As a Sales Engineer, I’ve collaborated with prominent United Kingdom police forces, focusing on an often underutilized yet pivotal aspect in public safety – Workforce Management (WFM). In Europe, the European Emergency Number Association (EENA) has been instrumental...
NICE Inform is a public safety and incident information management platform provided by NICE and powered by Wilmac Technologies. It is designed to help organizations in the public safety sector, such as emergency services and law enforcement, effectively manage and...
As emergency communications become more complex, public safety organizations need a reliable solution for recording and incident intelligence. We’ve talked about our experience with NICE Inform and the different modules offered within the platform before, but we’ll...
Maximizing your PSAP’s Potential: Leveraging Quality Assurance Wilmac Technologies presents Maximizing your PSAP’s Potential: Leveraging Quality Assurance, an informative webinar on how to effectively leverage a Quality Assurance program in your PSAP. Access the...
