1-800-836-1160

      Get Back in Control of Your Data

      With Wilmac Technologies’ Continuity Replay solution.

      Accessing YOUR data shouldn’t be complicated.

       

      Whether you’re transitioning to a new vendor, decommissioning a legacy system, or want a more efficient way to access your company’s call recordings, Continuity Replay offers a single pane of glass approach that makes your recordings accessible and easy to manage.

      Our Continuity Replay solution includes:

      • Extraction from most recording vendor platforms (legacy and production)
      • Conversion from proprietary into open standard format (.wav files)
      • Browser-based search and replay
      • Retention purge with reporting​
      • Speech-to-text transcription​
      • PII text & audio redaction​
      • Encryption at rest​
      • Storage, search, and replay of chat & text-based interactions

      Book your demo now and we will contact you shortly to schedule a convenient time.

       

       

      Schedule Your Live Demo Now

      More on Wilmac Technologies

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      History

      As we know it today, technology is different from yesterday’s, and for over 30 years, we have served at the forefront of the Workforce Optimization industry.

      Partners

      Every business is unique. That’s why at Wilmac, we pair best-of-breed solutions with a consultative approach to ensure customers always receive the best outcome.

      Careers

      At Wilmac Technologies, we’re dedicated to being the best in all that we do ‒ and that starts with having the best team of people. We’re always on the lookout to grow our team with the best.

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