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Data Extraction & Integrations Hub

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The platform your data resides in shouldn’t hold you back. Wilmac Continuity Replay can extract from or integrate with the following platforms, giving you complete control of your customer interaction data.

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button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][/et_pb_button][et_pb_button button_url=”#verint” url_new_window=”on” button_text=”I have a legacy Verint system” _builder_version=”4.27.4″ custom_button=”on” button_text_size=”14px” button_text_color=”#274659″ button_bg_color=”#FFFFFF” button_border_width=”5px” button_border_color=”#4fa927″ button_border_radius=”0px” button_letter_spacing=”2px” button_font=”Rubik|700||on|||||” button_icon=”$||divi||400″ background_layout=”dark” custom_margin=”||27px|||” locked=”off” global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” 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button_text_color=”#274659″ button_bg_color=”#FFFFFF” button_border_width=”5px” button_border_color=”#4fa927″ button_border_radius=”0px” button_letter_spacing=”2px” button_font=”Rubik|700||on|||||” button_icon=”$||divi||400″ background_layout=”dark” custom_margin=”||27px|||” locked=”off” global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” 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animation_direction=”top” animation_intensity_slide=”10%” box_shadow_style=”preset3″ box_shadow_vertical=”10px” box_shadow_blur=”105px” box_shadow_spread=”0px” box_shadow_color=”rgba(0,0,0,0.12)” collapsed=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.21.0″ background_enable_color=”off” max_width=”80%” module_alignment=”center” min_height=”103.2px” custom_margin=”|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.27.4″ header_font=”||||||||” header_font_size=”25px” header_2_font=”Rubik|700|||||||” header_2_font_size=”38px” header_2_line_height=”1.2em” text_orientation=”center” header_2_font_size_tablet=”” header_2_font_size_phone=”36px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]

Is your data locked up? No more! See if Wilmac Continuity Replay is right for you >>

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NICE

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NICE is phasing out legacy call recording and WEM systems. Staying on these platforms increases risk and limits access to critical data.

Wilmac helps you extract and preserve recordings, assess your current system, and transition to modern, best-fit replacements.

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NICE Back-Office WFM

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NICECall Focus I, II, III

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NICE Engage v6.x, 7.x

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NICE IEX Workforce Management

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NICECLS v8.8, 8.9, 9.0

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NICE Interaction Management (NIM)

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NICELog v7, 8.8, 8.9, 9.0

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NICE Inform

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NICE Mirra Series II

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NICE Perform v1.x, 2.x, 3.x

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NICE Perform Compliance

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NICE Perform eXpress v1.0, 2.1, 3.0

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NICE Performance Management

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NICE Real-Time Guidance Optimization

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NICE Recording eXpress (NRX) v5.x, 6.x

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NICE Trading Recording (NTR) v5.x, 6.x

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NICE Universe

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NICE Wordnet Series III

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Verint

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As Verint retires older call recording and WEM platforms, support and spare parts are phased out, leaving systems increasingly vulnerable and difficult to maintain.

With over 20 years of experience, Wilmac helps you extract and preserve Verint recordings, evaluate your current system, and transition to a secure, modern replacement.

[/et_pb_text][et_pb_button button_url=”https://dev.wilmactech.com/contact-us/” button_text=”Don’t see your Verint system listed? Contact Wilmac” _builder_version=”4.27.4″ custom_button=”on” button_text_size=”14px” button_text_color=”#000000″ button_border_width=”4px” button_border_color=”#4fa947″ button_border_radius=”0px” button_letter_spacing=”4px” button_font=”Rubik|700||on|||||” button_icon=”$||divi||400″ custom_margin=”|||” custom_padding=”12px|30px|12px|30px|true|true” button_text_color_hover=”#ffffff” button_border_color_hover=”#2a2a2a” button_bg_color_hover=”#2a2a2a” locked=”off” global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”on” button_text_color__hover=”#ffffff” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”on|hover” button_border_color__hover=”#98c34c” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”on” button_bg_color__hover=”#2a2a2a” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Projects” _builder_version=”4.21.0″ use_background_color_gradient=”on” background_color_gradient_stops=”#ffffff 0%|rgba(255,255,255,0.77) 100%” background_color_gradient_overlays_image=”on” background_image=”https://dev.wilmactech.com/wp-content/uploads/2023/05/data-center-with-server-racks-corridor-room-3d-render-digital-data-cloud-technology-scaled.jpg” custom_padding=”7px||42px|||” collapsed=”on” global_colors_info=”{}”][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.27.4″ max_width=”1600px” custom_padding=”44px||32px|||” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.5″ _dynamic_attributes=”link_option_url” text_font=”||||||||” text_text_color=”#ffffff” header_font=”||||||||” header_text_align=”left” header_text_color=”#ffffff” header_2_font=”Rubik|700|||||||” header_2_text_align=”left” header_2_text_color=”#ffffff” header_2_font_size=”43px” header_2_line_height=”1.1em” background_color=”#7f7f7f” text_orientation=”center” module_alignment=”center” custom_margin=”||0px||false|false” custom_padding=”15px|15px|15px|15px|true|true” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjEwNzUxIn19@” header_2_font_size_tablet=”” header_2_font_size_phone=”36px” header_2_font_size_last_edited=”on|phone” text_text_shadow_style=”preset2″ header_2_text_shadow_style=”preset2″ border_radii=”off|20px|20px||20px” locked=”off” global_colors_info=”{}”]

Verint 15.2

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Verint Audiolog (Mercom)

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Verint Impact 360 Call Recording

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Verint Impact 360 WFM

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Verint Ultra

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ASC Marathon Evolution

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ASC Neo

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Audix Voicemail

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Blue Pumpkin

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Calabrio ONE v9.5, 10.4

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Cisco AQM

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CyberTech

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Dictaphone Freedom

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Dictaphone Guardian

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Dubber

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Enghouse Interactive

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Eventide

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Eyretel E500, E1000

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Eyretel Mediastore

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Genesys PureConnect

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Motorola MCC7500 IP Radio Logger

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OAISYS

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Qfiniti

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Racal Mirra

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Wordnet Series I & II

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RedBox Quantify

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Revcord

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Talking Technology Bigmouth

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Teleopti

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Telstrat Engage

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Weston Digital Audionet

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Uptivity (formerly CallCopy)

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Voice Print International (VPI)

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CCaaS Integrations

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Your data strategy doesn’t end with legacy systems. You’ve moved to CCaaS, and could get hit with another vendor lock-in situtation.

Wilmac puts you back in control of your customer interaction data with API integrations to most CCaaS platforms.

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Amazon Connect

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Five9

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Genesys Cloud

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NiCE CXone

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People-First.
Solution-Focused.
Growth-Oriented.

Put our expertise to work for your bottom line.

[/et_pb_text][et_pb_blurb title=”About Wilmac Technologies” url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjQwOCJ9fQ==@” use_icon=”on” font_icon=”9||divi||400″ icon_color=”#4fa927″ image_icon_background_color=”RGBA(255,255,255,0)” icon_placement=”left” image_icon_width=”60px” content_max_width=”1100px” content_max_width_tablet=”1100px” content_max_width_last_edited=”off|desktop” _builder_version=”4.27.5″ _dynamic_attributes=”url” header_font=”Rubik|700|||||||” header_text_color=”#4fa927″ header_font_size=”20px” header_line_height=”1.4em” body_font=”||||||||” body_text_color=”#ffffff” body_font_size=”18px” body_line_height=”1.8em” custom_margin=”||30px||false|false” custom_padding=”||0px||false|false” animation_style=”slide” animation_direction=”right” animation_intensity_slide=”10%” animation=”off” icon_font_size=”56px” locked=”off” global_colors_info=”{}”]

We’re an ambitious & committed team that’s dedicated to deeply understanding your unique challenges and providing responsive and flexible support.

[/et_pb_blurb][et_pb_blurb title=”Resources” url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjMwMDAifX0=@” use_icon=”on” font_icon=”9||divi||400″ icon_color=”#4fa927″ image_icon_background_color=”RGBA(255,255,255,0)” icon_placement=”left” image_icon_width=”60px” content_max_width=”1100px” _builder_version=”4.27.5″ _dynamic_attributes=”url” header_font=”Rubik|700|||||||” header_text_color=”#4fa927″ header_font_size=”20px” header_line_height=”1.4em” body_font=”||||||||” body_text_color=”#ffffff” body_font_size=”18px” body_line_height=”1.8em” custom_margin=”||30px||false|false” custom_padding=”||0px||false|false” animation_style=”slide” animation_direction=”right” animation_intensity_slide=”10%” animation=”off” icon_font_size=”56px” locked=”off” global_colors_info=”{}”]

Technology is always changing. We’re committed to keeping you informed and prepared for the road ahead.

[/et_pb_blurb][et_pb_blurb title=”Partners” url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjQ1NSJ9fQ==@” use_icon=”on” font_icon=”9||divi||400″ icon_color=”#4fa927″ image_icon_background_color=”RGBA(255,255,255,0)” icon_placement=”left” image_icon_width=”60px” content_max_width=”1100px” _builder_version=”4.27.5″ _dynamic_attributes=”url” header_font=”Rubik|700|||||||” header_text_color=”#4fa927″ header_font_size=”20px” header_line_height=”1.4em” body_font=”||||||||” body_text_color=”#ffffff” body_font_size=”18px” body_line_height=”1.8em” custom_margin=”||30px||false|false” custom_padding=”||0px||false|false” animation_style=”slide” animation_direction=”right” animation_intensity_slide=”10%” animation=”off” icon_font_size=”56px” locked=”off” global_colors_info=”{}”]

Wework alongside industry-leading vendors to deliver the most effective technologies available.

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Featured Customers

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