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Incident Recording & Reconstruction

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When time is of the essence, manually gathering and consolidating data can create unnecessary delays in responding to and resolving incidents. Empower your team to focus on what matters most: protecting the public.

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Eliminate the burden of data silos and reduce manual work.

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Integrate multimedia, CAD data, and geo-maps for a synchronized, seamless playback of all incident details.

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Ensure the chain of custody remains intact with secure, encrypted sharing of critical multimedia content.

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What used to take hours or days, can now take minutes. Let’s talk! >>

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Incident Recording & Reconstruction

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Efficient information assembly, debriefing, and distribution are essential for maintaining public safety and operational readiness.

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Public safety professionals need access to reliable, real-time information from multiple sources to reconstruct incidents and respond swiftly. Wilmac’s Multichannel Information Capture solutions empower your PSAP to streamline the NG9-1-1 ecosystem by capturing and storing mission-critical communications across a variety of formats:

911 / NG911 calls (legacy CAMA / NG911 SIP Trunking)
Radio transmissions (P25 IP Logging, Conventional Analog, & Console-based)
VoIP calls (Voice over IP)
Text messages
Videos
Computer-aided dispatch (CAD)
Locations from geographic information systems (GIS)
Captured desktop screens

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With this centralized repository, your team can reconstruct entire incidents quickly and securely, exporting the data as encrypted, password-protected files for collaboration with law enforcement, attorneys, and other agencies.

Sharing critical information no longer requires physically burning and transporting CDs or DVDs—everything is available in a secure, accessible digital format, reducing risk and speeding up the investigative process.

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Benefits of Incident Recording & Reconstruction

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Application Spotlight: NiCE Inform Organizer

NiCE Inform Organizer is an extension of the NiCE Inform product, designed to save you time on your incident reconstruction efforts.

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No matter what channel they come from (calls, text, screen files, GIS, notes, documents, videos, etc.).

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Based on your organization’s most important reference information like CAD (computer aided dispatch) or case number.

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No matter what channel they come from (calls, text, screen files, GIS, notes, documents, videos, etc.).

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By importing their incident information securely into your folders.

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For more precise organization.

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Regardless of source or media

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But still have the option to burn onto CDs or DVDs.

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Products with Incident Recording & Reconstruction

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