by Lada Kozachok | Sep 17, 2025 | Video, Public Safety
What is Continuity WFM? Video, Public Safety When schedules change by the minute, spreadsheets and generic tools can’t keep up. Continuity WFM gives you the visibility and flexibility to stay ahead, ensuring every post is covered and your PSAP runs smoothly. Does this...
by Lada Kozachok | May 15, 2025 | Blog, Public Safety
How One of the Largest Public Safety Agencies in the U.S. Centralized Its Call Recording Environment Written by Lada Kozachok, Marketing Specialist One of the largest and most complex statewide public safety agencies in the United States faced a major challenge:...
by Lada Kozachok | Oct 15, 2024 | Webinar, Public Safety
Breaking Free from Spreadsheet Scheduling Struggles: 5 Workforce Management Challenges Solved October 2024 Video, News Quick Preview Discover how Wilmac’s people-centered approach to workforce management transforms scheduling from a daily struggle into a...
by Lada Kozachok | Sep 26, 2024 | Blog, Public Safety
Intelligent Virtual Agents (IVAs) in Public Safety: Enhancing Call-Taker Efficiency and Reducing Employee Burnout September 26th, 2024 Written by Lada Kozachok, Marketing Specialist In many communities, 911 is seen as the universal point of contact for all types of...
by Lada Kozachok | Aug 27, 2024 | Case Study, Public Safety
Enhancing Public Safety Communications: A Two-Decade Partnership with a New York-Based 911 Center August 23rd, 2024 Written by Lada Kozachok, Marketing Specialist For over two decades, Wilmac Technologies has partnered with a New York-based 911 center to...
by John McDonnell | Jun 7, 2024 | Case Study, Public Safety
Enhancing 911 Operations: A Large Greater Toronto Area PSAP’s Ongoing Partnership with Wilmac Technologies June 6th, 2024 Written by John McDonnell, Public Safety Sales Director Wilmac Technologies has supported a large 9-1-1 center, or Public Safety Answering...
