Since Fall 2021 when we first published Wilmac’s Voice Archive Management Series, a lot has changed at Wilmac and in the technological environment. Wilmac has recategorized its solutions within the “Enterprise Voice Archiving” category, brought all software...
Since Fall 2021 when we first published Wilmac’s Voice Archive Management Series, a lot has changed at Wilmac and in the technological environment. Wilmac has recategorized its solutions within the “Enterprise Voice Archiving” category, brought all software...
The Greater Rochester Chamber of Commerce and its member technology companies are putting on a brand-new full day conference called ROC on Tech 2022! On April 13th, Wilmac will be attending the conference to exhibit our voice archiving, compliance, and customer...
One of the most important aspects of having efficient incident reconstruction in the public safety setting is organization. Information assembly, debriefing, and distribution doesn’t have to be burning and carrying CDs and DVDs or emailing .wav files around to...
Wilmac will be attending the Enterprise Connect 2022 Conference & Expo from March 21-24 in Orlando, Florida! This will be the first time representatives from the Wilmac team will be attending a major customer experience and contact center conference as we continue...
As someone working in a Public Safety Answering Point (PSAP), you understand the importance of recording and storing the interactions you have with those calling you and the entities being dispatched. But, what do you do when those recordings are many years old – and...
